E-mail| Contact Us| Volunteer| Make A Gift| En Español| Employees

About Us

Care Connections

About Us > Innovative Care Models > Care Connections

Care Connections

Care Connections is a community care team providing an innovative, intensive, and temporary primary care medical home for high-risk patients. We strive to meet the needs of individuals who have been admitted to the hospital multiple times because of a combination of behavioral health and three or more medical challenges.

Our team

The care team includes physicians, advanced practice providers, patient care navigators, social workers, care management nurses, a behavioral health psychologist, a clinical pharmacist, a chaplain, and a medical-legal attorney.

Why a patient should temporarily join Care Connections

  • Increased time spent with patients.

  • Receive support from a team of professionals who will gather comprehensive assessment data to inform best care practices for the individual patient.

  • Your primary care doctor is always kept informed of your care.

    • As a patient, you will receive a graduation summary at the completion of your time in the program explaining your progress on goals.

  • Be empowered to navigate the complex healthcare system.

For healthcare providers: goals for our healthcare redesign

  • We will analyze populations of patients to identify the high-risk segments and  examine their utilization patterns and costs

  • We will understand how these patients navigate the community and healthcare systems today

    • We will identify the barriers to care and inform federal, state and local policy stakeholders

  • We will develop a new care model that optimally addresses patient needs while improving quality and outcomes.  Concurrently we will attempt to reduce costs.

  • We will develop a business model that aligns incentives in support of the care model addressing considerations such as payment, risk, and regulatory considerations

  • We will secure outside sources of funding to help support our innovations


Manage Your Health Online

  • Request an appointment
  • Request prescription refills
  • View test results
  • Email your doctor's office


Address & Hours

Care Connections

555 North Duke St

1st Floor

Lancaster, PA 17604

Phone: 717-544-2273

Fax: 717-544-8270

Monday: 8 am - 6pm
Tuesday: 8 am - 6pm
Wednesday: 8 am - 6pm
Thursday: 8 am - 6pm
Friday: 8 am - 6pm
Saturday: Closed
Sunday: Closed

After hours please call 717-544-2273.


Contact Us:

1-888-LGH-INFO (544-4636) Have a question?
Follow us online.