Frequently asked questions
How often am I expected to volunteer?
Hospital volunteers work on average from 2 to 4 hours per week. We ask for a minimum of 100 hours per year.
How long does it take to become a volunteer?
The typical timeframe is anywhere from 6-8 weeks depending on meeting health screening requirements, criminal background results, training requirements, etc.
What type of screening/medical tests/vaccinations are required to volunteer?
- 2 letters of reference
- Background Check
- 2 step Tuberculosis (TB) test
- Documentation of 2 MMR’s (Rubella, Rubeola, and Mumps) and 2 Varicella (chicken pox) vaccinations and/or immunization titers
- Drug, Alcohol, and Nicotine Test
- Annual Flu Shot
All medical tests/immunizations are completed at no cost to the volunteer.
How am I trained for my role?
Volunteers attend a two hour general orientation after being accepted into a program and receive on-the-job training for their specific role. Opportunities to shadow a seasoned volunteer are available in most departments.
After I become a volunteer, what are the requirements of maintaining my active status as a volunteer for LG Health?
All volunteers must complete an annual skills training exam (Fire Safety, Patient Confidentiality, Hand Hygiene and more), a one-step Tuberculosis screening and Flu shot.
What do I wear when volunteering?
All volunteers are required to wear an LGH volunteer badge. Most volunteer assignments require a volunteer uniform that is purchased through the volunteer office for $10.00. Business casual attire and closed-toed footwear are worn. Jeans, hats, excessive jewelry, and facial piercings are not permitted.
If I apply but decide not to volunteer right away, how long will you keep my application?
Applications are kept for 90 days.
May I volunteer at LGH for court-ordered community service hours?
No, LGH does not accept volunteers requiring court-ordered hours.
If I volunteer for LGH, will I have a better chance of getting a job in the system?
Volunteering is a great way to enhance your resume, but it does not increase your likelihood of a paid position. If you are seeking employment, please visit our Career site.
Am I able to shadow a doctor or medical professional?
We do not offer shadowing experiences through the volunteer office. For more information on the hospital’s Job Shadow Program, please visit our Career site.
Do you have any programs for volunteers who are interested in doing one activity, event or project?
We currently do not have any programs for episodic volunteers who are interested in providing one-time service or service for short periods of time.
Are there programs specifically for high school and college students?
There are limited opportunities specific to those seeking educational experiences. A minimum of 50 hours is required. For high school juniors and seniors, more information is available under our High School Volunteer Program. College students wishing to volunteer over the summer must apply by April 30 and be available to attend an orientation session in April or May.
What are the benefits offered to volunteers at LGH?
As an active volunteer, you are eligible for discounts at our convenience pharmacy and cafés. For every 50 hours of service, meal tickets are issued on a bi-monthly basis. Volunteers are also eligible for discounted tickets to area amusements and activities. For additional benefits, please visit Benefits to Volunteering.
Must I receive an annual Flu shot?
Lancaster General Health is committed to the safety of our patients, employees and community. To further enhance our safety practices, we have joined more than 50 other hospitals and health systems across Pennsylvania in pledging to establish a mandatory influenza (flu) vaccination program for all healthcare personnel beginning with the 2012/13 flu season. Additional information about influenza is available at www.flu.gov. All volunteers working in our facilities from November 1 through March 31 are required to be immunized. The shot will be administered free of charge.
What is your smoking policy?
In 2007, Lancaster General Health made a commitment to our community and hospital personnel to provide a tobacco-free environment and banned the use of tobacco on any LG Health property. All newly hired volunteeers will be screened for nicotine usage and must be tobacco-free. If a prospective volunteer tests positive for nicotine, he or she will have to wait six months to reapply, providing the use of tobacco products has discontinued.