Enhancing Care Through Innovation
As Lancaster General Hospital’s Frederick Building rose six stories at the corner of Frederick and Lime streets throughout 2017, transformational changes began to take place inside.
Private inpatient rooms will soon replace existing semi-private hospital rooms, increasing the comfort and convenience for patients while reducing the potential for infection, improving efficiency, and facilitating bedside treatment and sensitive conversations between health-care providers and patients.
Innovation is a hallmark of the Frederick Building expansion, which will be completed later this year. Enhanced technology at LGH will help improve communication and efficiencies in the units, while improving the patient experience and engaging them in a new way.
Technology that Engages the Patient
When the $67.3 million Frederick Building expansion opens in spring 2018, enhanced technology changes will improve staff communication and give patients more control over their treatment and recovery.
A new interactive education and entertainment platform, Oneview, will be available in patient rooms on both a TV monitor and tablet device.
Oneview offers a range of features that impacts everything from patient experience to clinical outcomes to caregiver productivity. The digital platform gives the patient access to view their expected discharge date, review assigned education videos, complete daily goals for their hospital stay, and utilize on-demand interpretation services when needed. The system also offers entertainment options, such as on- demand movies, television, music and access to social media. Patients can also view the names and photos of their care team members during their stay.
Also coming in spring 2018, the hospital’s inpatient rooms will feature a new call bell system. It enables patients to signal whether they need help with pain, using the restroom or need water, alerting the right staff member to the request the first time.
The system also enables physicians to notify a nurse while on patient rounds, decreasing the time spent searching for team members while giving the team more time at the patient’s bedside.