Message from our Chief Nursing Officer
Nursing at Lancaster General Health is built upon a foundation of caring and commitment to our community, our patients and our nurses. With Relationship Based Care as our model, we place patients and their support system at the center of all we do. Utilizing an intra-professional, collaborative approach, we care for patients throughout the continuum of their lives in all settings, including inpatient, outpatient, physician offices, and urgent care.
We are proud to be a three-time recipient of the prestigious Magnet® designation for Nursing Excellence. Magnet® designation recognizes excellence in nursing service, quality patient care and innovations in professional nursing practice.
Through our professional practice model nurses are involved in practice innovations, quality improvement using evidence-based practice, and professional advancement. Our rewarding nursing environment provides many opportunities to be engaged in shared governance councils at the department and unit level. Nurses at the point of care are able to define practice changes that lead to improved quality outcomes and improved patient satisfaction.
If you are just beginning your nursing career, or looking to continue on your nursing journey, we invite you to discover what Lancaster General Health has to offer. Join us in achieving our mission of advancing the health and well-being of the communities we serve.
Karen Flagherty-Oxler, MSN, RN
Senior Vice-President, Operations/Chief Nursing Officer
The mission and vision of Lancaster General Health lays the foundation for the Department of Nursing. Within a shared governance framework, nursing is an essential component of the integrated delivery system. The nursing department extends beyond the acute care setting and recognizes the paradigm shift from a focus of illness to one of prevention and wellness. Utilizing the model of Relationship Based Care, nursing establishes a relationship with the patient, family, support system, and other healthcare providers. The nurse works collaboratively to coordinate age appropriate and culturally/ethnically sensitive care. The degree of participation by the patient, family, support system and other health care providers will vary based on needs, preferences and abilities. This relationship strives to achieve positive patient outcomes that maximize one’s quality of life across the entire lifespan to advance the health and well-being of the communities we serve.