Visitors may sit with you during your treatment. Social support is an important element of our patients' care and well-being. Visitation is allowed in the treatment area according to established guidelines. With the continuing increase in our dialysis population, we want to provide a safe atmosphere in which patients can dialyze and staff can work as we attend to our patients' needs.
Patients are allowed one visitor at a time. Visitors are asked to remain in the waiting area until all patients within that "pod" have been "put on" their machines. Nursing staff will then allow visitors into the treatment area. All visitors must leave that pod before any patient's "take off.”
Visits by children under the age of 12 are not allowed.
Staff reserves the right to ask visitors to return to the waiting area at any time.
Food and Beverage
For your safety, we do not recommend that you eat or drink during your dialysis treatment. This will allow staff to perform their primary function of caring for the immediate needs of the patients and allow for opportunities for continued patient education. We also hope to help our patients avoid nausea, vomiting, cramping, low blood pressure, and stress to the heart during dialysis treatments.
One cup of ice is available to each patient. The ice will be distributed after all patients have been stabilized on their machines.
Any drinks brought into the treatment area must be in a plastic container, can, carton, or disposable cup to avoid any broken glass.
The fluid weight that is removed while you are on the dialysis machine will include the fluid you drink during your treatment. Food brought in for special occasions will not be given to patients or visitors in the treatment area, but can be set up in the waiting/reception area.
Staff time needs to be utilized for patient care; therefore, staff will not be able to purchase items from the cafeteria for patients.
Exceptions will be made in the event of medical necessity and at the discretion of the staff.
For safety reasons, we ask that you remain in the waiting area until called by staff. This decreases congestion and assures patient safety while patients are being cared for in routine and emergency situations. Please use good common sense with regards to language and each person's right to privacy in the public waiting area. When the nursing staff is ready to begin the treatment, you will be invited to enter the treatment area.
For information on waiting areas and other amenities at Lancaster General Hospital, click here.
Shoes must be worn to and from the scale in the dialysis unit. This is to ensure that patients are safe from broken glass, debris, spills, etc. that can come in contact with our floors.
An individual television is provided for your entertainment while you are on dialysis.
The Hemodialysis Unit is always open during regularly scheduled hours, even in poor weather conditions. In these cases treatment times may need to be altered.
Lancaster General Hospital In-Patient Unit
If you are a new dialysis patient, or if your health needs require you to dialyze at the hospital, there are a few things we would like you to know about our unit based in Lancaster General Hospital.
Parking is available in the James Street lot. Wheelchairs should be available at the entrance. If you are coming in alone, remember that there is a hospital phone right by the door. You may use this phone to dial our extension 44910 for assistance into the unit.
You will receive a ticket when you enter the parking lot. Please bring this ticket to the unit, where we will provide a stamp to ensure free parking.
The LGH unit is located on the 1st floor also called the Lobby floor. We are on the Lime Street side of the hospital near the main hospital pharmacy and IVU.