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Patients & Visitors > Medical Records

Medical Records

How do I get a copy of my medical records?

  • My LGHealth is a secure website that allows patients participating in the program online access their medical records online. 
  • If you prefer not to sign up for My LGHealth please see the following instructions:
  • You must sign and complete an authorization form to obtain a copy of your medical records.
  • You may complete the authorization in one of two ways:
    • Come to the Medical Record Services office on the first floor of the hospital, 555 N. Duke St., Lancaster, between the hours of 8:30 a.m. and 5 p.m., Monday through Friday.
    • Print the attached Authorization to Use or Disclose Health Information (you will need Adobe Acrobat to view) and mail or fax it to:
Medical Record Services
Lancaster General Hospital
P.O. Box 3555
555 N. Duke Street
Lancaster, PA 17604-3555

Fax: 717-544-5914

How can I get a copy of my own or my child's birth certificate?

  • Lancaster General Health is not authorized to provide birth certificates.
  • Copies can only be issued by the PA Department of Health Division of Vital Records. Their website contains details on how to obtain a copy of a birth certificate.
  • Lancaster General Health can provide a Certification of Birth, which may meet your needs. To obtain a Certification of Birth, please follow the procedure described above in "How do I get a copy of my medical records?".

Is there a charge for copying my medical records?

  • Lancaster General Health will provide ten copied pages free of charge for a patient's personal use. Requests that exceed ten pages will be charged at the rate established by the Pennsylvania Department of Health. The charge will not exceed $40.00 for up to 100 pages.
Medical records sent from Lancaster General Health to another health care provider will be sent free of charge.

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