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Patients & Visitors > Patient Billing

Patient Billing

Lancaster General Health representatives are available to help you with your billing questions for both Lancaster General Hospital and Lancaster General Medical Group (physician practices) services.

For answers to other Lancaster General Hospital billing questions, please call (717) 544-4953 or 1-800-647-4419 to speak with a customer services representative.

For answers to other Lancaster General Medical Group billing questions, please call (717) 544-4182 or 1-888-216-1197 to speak with a customer service representative.

Where do I find the PO Box and Account Number?

Each bill has the PO Box listed on the bottom stub of the first page.

The account number is located in different places depending on your bill.  For bill from the hospital, the account number is on the second page.  Bills from patient business services have the account number listed on the first page.

Click on these examples to for a clearer illustration:

Sample Lancaster General Health Hospital Bill (pdf)

Sample Lancaster General Health Professional Bill: Patient Business Services (pdf)




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