Would you Care to Share your story?
Lancaster General Health strives to provide you and your family with the best possible care experience. Tell us how we’re doing.
We invite you to voice your compliments or concerns on our toll-free Care to Share telephone line: 1-855-OKSHARE (1-855-657-4273).
If you have concerns while you are receiving care at any LG Health facility, please speak with your physician, nurses or a staff member right away. They will do their best to resolve your concerns.
If you still feel the concerns about your care are not being addressed, the Care to Share line gives you easy access to our Patient Representative who will contact you to work out a solution.
Please consider leaving a recorded story about your patient experience to be shared with your caregivers. Hearing about your experience in your voice will help us recognize what we are doing well and make improvements in areas where we may have fallen short. Your message may as anonymous as you would like it to be.
Thank you for putting your confidence in Lancaster General Health.