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Patients & Visitors > Amenities & Services

Amenities & Services

Patient Medication

The medications you require will be ordered by your doctor. For your own health and safety, please do not take any previously prescribed medication or over-the-counter drugs while you are in the hospital.



Patients are asked not bring items of value to the hospital. If you do bring a valuable item, it should be deposited in the hospital safe. A staff member can assist you with this.


For your convenience an automated teller machine (ATM) is located on the ground floor near the cafeteria entrance.

Cafeterias & Other Dining Options

For the convenience of our visitors, Lancaster General Hospital offer multiple retail food outlets. All accept cash, debit, and credit cards. Please note American Express is not accepted. An ATM is also located outside the cafeteria for your convenience.

Visitors are welcome to dine at the cafeteria on the ground floor. The cafeteria offers hot meals, deli sandwiches, grill service, salads, soups, beverages, and desserts. For your convenience disposable plates, plastic ware, and cups are available for takeout. Visa and MasterCard are accepted.
Hours: 6 am - 7 pm (daily), 2 am - 4 am (nightly)

The James Street Cafe is located on the 1st floor. The James Street Cafe is a bistro-style eatery featuring freshly baked pastry, organic hand-tossed salads, hot panini sandwiches, and organic foods. Green Moutain coffee, soups, bottled refreshments-including organic selections-are also available. Visa and MasterCard are accepted. Call 544-7373 or extension 47373.
Hours: Monday-Friday 7 am - 3 pm, closed weekends and holidays.

The SkyLight Café located in the SkyLight Waiting Center on the 2nd floor, the SkyLight Café offers a variety of hot and cold beverages, including Starbucks coffee, as well as snacks and cold sandwiches.
Hours: Monday-Friday: 7 am - 2:30 pm

Located in the Downtown Outpatient Pavilion, Outtakes Convenience Store is an upscale convenience store offering fresh sandwiches and entrees as well as organic products from local vendors. Open 7 days a week, except for major holidays.
Hours: Monday-Friday 6 am - 8:30 pm, Closed weekends and holidays

At the Suburban Outpatient Pavilion, Today’s Taste Café is located on the third floor and offers breakfast and lunch items. A coffee/tea stand is located in the main lobby and sells beverages and snacks. An ATM is located on the first floor, off the main lobby, near Gifts in General.

The Lancaster General Health Women & Babies Hospital offers the Great Expectations Café, adjacent to Gifts in General. The café features fresh made soups, sandwiches, hot entrees, salads, and snack items. When closed, there is an adjacent vending machine area featuring snack items and beverages.


Daily newspapers are available for purchase from vending machines in the James Street Lobby (1st floor), in the SkyLight Waiting Center (2nd floor), and near the cafeteria entrance (ground floor).


Mail and Flowers

Mail, packages, and flowers will be delivered to you by a hospital volunteer. Please note that flowers are prohibited in intensive care units. Any mail received after your discharge will be forwarded to your home address.

Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop.


An interdenominational chapel is available outside the vending area and Gifts in General on the first floor of Lancaster General Hospital. If you or a visitor would like to speak with a chaplain, one is available 24 hours a day, seven days a week. Tell your nurse or patient representative that you would like to speak with one or call 544-5979.

Cellular Phones

Cell phones and wireless transmitting devices are prohibited in most patient rooms and in all testing, treatment, and diagnostic areas of the hospital. Bluetooth usage is prohibited throughout all of Lancaster

Fire Safety

We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you.



Smoking and/or the use of any tobacco products is not permitted anywhere in the hospital or on hospital grounds. Recognizing that smoking is an addiction, Lancaster General Health offers a variety of support measures. For more information, visit www. LancasterGeneralHealth.org or call 544-3138


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