Amenities & Services
Medications
During your hospital stay, the nursing staff will only administer medicine approved by your doctor. You should always carry a current list of medications with you. Some prescriptions, vitamins, over the counter medicines or herbal supplements could interfere with other medicines you receive during testing, surgery, or while you are in the hospital. Your doctors and nurses want to keep you safe while you are under their care.
You will be asked for this list if you have surgery, you are admitted to the hospital, or for some tests or procedures.
The medicine list should include:
- Prescription medications
- Over The Counter (OTC) medications
- Vitamins
- Herbal supplements
AND include:
- Dosage or amount of medicine you are taking
- Frequency or how often you take the medicine
- Route or how you take the medicine.
AND why you are on these medicines. Please help us help you with your medication plan.
Money & Valuables
Please do not store anything of value in your room. We recommend leaving your valuables at home or ask friends or family members to store them for you. Only bring necessary items, like sleepwear and toiletries. You may also want to bring a few dollars to buy small items. The hospital does not assume responsibilty for the loss of money, jewelry or other valuable personal belongings.
Banking
A Fulton Bank automated teller machine (ATM) is located on the ground floor of the hospital near the cafeteria.
Cafeterias & Other Dining Options
For the convenience of our visitors, Lancaster General Hospital offer multiple retail food outlets. All accept cash, debit, and credit cards. Please note American Express is not accepted. An ATM is also located outside the cafeteria for your convenience.
Near the Duke Street emergency room entrance, Lancaster General has a full-service cafeteria on the ground floor that serves breakfast, lunch, dinner, and between meal snacks. The cafeteria offers a wide range of food and beverages, including a salad bar, pizza, a grill, and the Innovations cooked-to-order station.
Off of the James Street lobby, it the James Street Café. This venue features gourmet salads, made to order custom sandwiches, and Au Bon Pan soups served on china. The café also features green mountain coffee and a large assortment of grab-and-go items, including vegetarian products.
The Skylight Café on the second floor features local Whiff Coffees and assorted snack items. There is a self-service area with vending machines on the first floor, adjacent to Gifts in General.
In the Downtown Pavilion, food and beverages can be purchased at Outtakes, a convenience store with a twist. The store features ala carte sandwiches and entrees, prepared salads, vegan and vegetarian items, espresso coffee drinks, and a wide assortment of beverages. In addition, items ranging from aspirin to pet food can be purchased, saving you a trip in your day.
At the Suburban Outpatient Pavilion, Today’s Taste Café is located on the third floor and offers breakfast and lunch items. A coffee/tea stand is located in the main lobby and sells beverages and snacks. An ATM is located on the first floor, off the main lobby, near Gifts in General.
The Lancaster General Women & Babies Hospital offers the Great Expectations Café, adjacent to Gifts in General. The café features fresh made soups, sandwiches, hot entrees, salads, and snack items. When closed, there is an adjacent vending machine area featuring snack items and beverages.
Newspapers & Reading Materials
Papers are available in vending machines located throughout the hospitals, including adjacent to the gift shops. The gift shops sell additional reading materials.
Mail Service
Flowers, packages and mail are delivered to patient rooms Monday-Friday. In order to reach you faster, it helps if your room number is listed as part of your address. If something arrives for you after you have been discharged, it will be sent to your home address.
Chapel
An interdenominational chapel is available outside the vending area and Gifts in General on the first floor of Lancaster General Hospital. If you or a visitor would like to speak with a chaplain, one is available 24 hours a day, seven days a week. Tell your nurse or patient representative that you would like to speak with one or call 544-5979.
Cellular Phones
The use of cellular phones by patients and visitors is prohibited within Lancaster General Hospital.
Fire Safety
If you hear a fire alarm, please wait until you are given directions from hospital staff, who are trained to help you with such drills and will advise you on what to do. Do not be disturbed; we often hold fire drills to make sure our staff knows what to do in case of an emergency.
Smoke-free Environment
All Lancaster General Health facilities are non-smoking. You cannot smoke anywhere inside the facility. If you or a family member smoke and would like help quitting, we offer a smoking cessation program. |
Locations

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