The seventh annual Ann B. Barshinger Cancer Institute Cancer Institute Retreat took place Sept. 24. Sixty ABBCI physicians, nurses and other staff, along with leaders from LG Health and Penn Medicine’s Abramson Cancer Center gathered virtually to celebrate success, discuss shared work and map out work focus for the ABBCI, the Oncology Disease Teams and the practices over the upcoming year. Please enjoy the following brief recap.
Executive Director Nik Buescher provided his annual State of the Union and Strategic Update, with the following key messages.
- The ABBCI is doing well with high quality, safety, patient satisfaction, employee engagement and volume. We thank you for your excellent work!
- COVID isn’t easy, but you have all worked very hard to keep our patients and staff safe. All operations have continued uninterrupted, and we thank you for your crucial role!
- The ABBCI continues to be well-supported with significant investments by Penn Medicine Lancaster General Health and continues to be well-positioned to build on current strengths.
- The ABBCI is sharply focused over the next three to five years on growth in numbers of patients served, as well as growth in service and services.
Three Oncology Disease Team and practice activities required to support ABBCI service and growth goals were discussion topics for retreat participants, who offered comment, suggestions and support.
- Beth Horenkamp presented our need to offer appointment access within 24 hours to new patients to make sure that all patients and families feel cared for from the time of first contact forward.
- Nik Buescher presented our opportunity to standardize and customize timely patient and family communication by removing obstacles and helping patients know what to expect from our care.
- Randy Oyer presented the necessity to develop enhanced and new referring physician loyalties in our current market and beyond.
Now, and in the time ahead, we invite all of you to share ideas, participate in projects, care for patients with us and live your legacy. The ABBCI is the right place to do just that! Thank you, everyone.