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Winners of the CEO Awards included LG Health Physicians Hospitalists, Non-invasive Cardiology and the Microbiology Lab.

Jan Bergen recently presented the CEO Award, LG Health’s highest institutional honor. Winning teams included LG Health Physicians Hospitalists, Non-invasive Cardiology and Microbiology Lab.

The CEO Award recognizes teams for extraordinary achievements that support LG Health’s Mission and Vision. The winning teams demonstrate specific, sustainable results that impact patients, team members and the entire health system in our five dimensions of performance: Quality/Safety, Experience, Access/Growth, Finance and People.
  • LG Health Physicians Hospitalists faced multiple challenges, including an unprecedented high census and a reduced number of providers, which led to patients leaving without being seen. The team’s impressive results in improving patient safety, quality and experience included a 15 percent increase in discharges before noon and a reduction in the rate of hospital-acquired pulmonary embolism to zero.
  • The Non-invasive Cardiology department actively generated and adopted a remarkable 135 ideas, improving patient access and experience, along with staff morale. Successful initiatives included establishing a patient “no show” process that increased rate of recovery and rescheduling by 36 percent, and implementing scheduling changes that eliminated 20 to 25 calls per week, reducing both inefficiencies and related scheduler frustration.
  • The Microbiology Lab team at Lancaster General Hospital utilized both high-tech equipment and redesigned processes to dramatically reduced turnaround times for lab results, positively impacting both patients and providers, and achieving significant cost savings for the health system. Successes include decreasing the time to optimal antibiotic treatment for certain bloodstream infections from 53 hours to 15 minutes, with a potentially significant reduction in length of stay.

Joint Advanced Practice Council honors APPs for excellence

Lancaster General Hospital’s Joint Advanced Practice Council presented its annual awards at an Oct. 4 meeting. 
Winners included:

Joint Advanced Practice Council award winners, shown with Dr. Jennifer DeLutis and Josh Butler, PA-C, included Caitlyn McNaughton, Maribeth LeBreton, Danielle O’Shea and the LGHP Urgent Care Team.

Dr. Christopher Wenger emphasizes the importance of nutrition

Christopher Wenger, D.O.

Christopher Wenger, DO, of the Preventive Cardiology and Apheresis Clinic, The Heart Group of Lancaster General Health, led efforts to make the nutritional documentary “Forks over Knives” available on all inpatient TVs at Lancaster General Hospital and Women & Babies Hospital.

The documentary shows how a whole food, plant-based diet can not only slow or arrest chronic disease but possibly reverse the disease itself. It can be accessed free of charge by selecting “Menu” on the remote, followed by “Entertainment” or “Education.”

Dr. Wenger encourages all providers to watch “Forks over Knives” to determine whether it is a good fit for their patients. The documentary can be accessed free of charge on any smart device via Netflix or Amazon Prime.

“Generally, medical providers tend to be poorly trained in nutrition therapy, and as a consequence, tend to minimize the importance of diet to the patients they serve,” he said. “I encourage medical providers to look for innovative ways to enrich the lives of their patients, including the addition of nutrition therapy that will foster meaningful lifestyle changes.”

Physicians share expertise in media interviews

Eric Bradburn, D.O.

Paul Conslato, M.D.

Tony Ton-That, M.D.

LG Health heart failure team

LG Health Physicians shared their expertise in media interviews on a variety of topics this month.

Eric Bradburn, D.O., medical director of the Trauma program, spoke to WGAL and Fox 43 about LG Health’s “Stop the Bleed” training, which can help community groups prepare for mass casualty events.
Paul Conslato, M.D., was interviewed for an LNP story on opioid abuse and senior citizens. Dr. Conslato, who spoke to LNP about how LG Health is targeting the problem with new guidelines, also was mentioned in a follow-up editorial.
Tony Ton-That, M.D., medical director of LG Health’s low-back pain program, spoke to LNP about successful efforts to reduce opioid use in the Lancaster General Hospital Emergency Department and primary-care practices. ED Physician Champion Holli Viscusi also was photographed for the story.
LG Health’s heart failure team was featured in the cover story of the latest issue of Cardiovascular Business magazine.

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