The two most important days of your life: the day you are born and the day you learn your purpose for the community. -- African tribal elder
For nearly 25 years, Carl Manelius has provided a vital link between a highly skilled and productive medical staff with the operational excellence of Lancaster General Hospital.
As Director of Physician Affairs, Carl served three CEOs, six COOs, numerous Med Staff presidents and two Chief Physicians with both simplicity and authenticity. His self-effacing manner, sense of humor and communication skills built relationships and occasionally diffused tense situations, avoiding the dreaded test of wills.
Carl embodied a “can-do attitude” so essential to the LG Health culture of achievement. His breadth of experiences and passion, his Wharton MBA and interest in sports, education, music and community service provide multiple frames of reference, making no one a stranger. His genuine regard for physicians and their noble work engendered trust, while his connectivity across the organization enhanced value; together trust and value built equity, the currency organizations use to actually “get things done.”
Director of Physician Affairs Carl Manelius (left) receives The Lancaster City & County Medical Society’s Distinguished Service Award from James Kelly, M.D.
In June 2016, The Lancaster City & County Medical Society awarded him The Distinguished Service Award for outstanding service to both the community and the medical profession. High praise delivered from a discriminating group.
Gen. Stanley McCrystal, in his “team of teams” leadership model, felt the connectors were the key to success in delivering both information and validation to and from his empowered teams. Carl would be one of those individuals.
Carl came to the Medical Staff Office about nine years ago to assist in establishing a new medical staff leadership model to respond to the anticipated changes in health-care delivery. Alignment and engagement had to evolve to dedicated and accountable leadership. He mentored and coached many of the new department chairs and division chiefs. He promoted and organized structured leadership education, beginning with the Physician Leadership Academy (more than 200 graduates in eight years). He organized the very popular Gettysburg battlefield tour, where leadership was tested. The Wharton Health Care Executive program brought a mixed cohort of physicians, nurses and operational leaders together and culminated with team-based projects, many executed and ongoing. He now sees opportunity to turn highly performing individuals into highly performing cross-functional teams to accelerate our response to change.
Southwest Airlines recruits and hires those with a “Warrior Spirit, Servant’s Heart and Fun Loving Passion” to strive to be the best and take on the legacy carriers. Perhaps a reflection of his Viking heritage, Carl exemplified these characteristics as he prepared physicians to take on legacy health care.
His run as Director of Physician Affairs will end Nov. 10. Over the next month, please take an opportunity to connect with the connector, whether in the MSO, at a cross-departmental meeting, by email or even as he delivers some joy on the lobby piano. We are grateful for Carl’s contributions to physician alignment, leadership education and developing highly performing teams. He will be missed as a colleague, a friend and someone who added value and got things done.
May your hands always be busy
May your feet always be swift
May you have a strong foundation
When the winds of changes shift
May your heart always be joyful
May your song always be sung
May you stay forever young
--“Forever Young” by Bob Dylan
Lee M. Duke II, M.D.
Chief Physician Executive
Progress Notes' Editor-in-Chief