See the latest coronavirus and vaccine informationLearn about the Lancaster General Hospital Emergency Department expansion and related traffic changes.

Each month Progress Notes will feature positive comments from patient surveys. Take a few minutes to read through and congratulate your colleagues on a job well done!
Patient of Kelly J. Janke, D.O., LG Health Physicians Surgical Group, and 4 East
I was so pleased to have excellent care during my stay on 4 East … EVERY person that I had contact with treated me with kindness and concern.  If I had to spend a week in the hospital, I am grateful that it was on 4E with the folks who took care of me.  Having spent the 4th of July in the hospital, it was heartwarming to be treated by people with so MANY different backgrounds, who were immigrants to this great nation of ours.  I loved that they took the time to talk with me, especially when I was struggling emotionally.  Regards to the 4 East team - they are exceptional! 
Patient of Christopher J. Putney, M.D., LG Health Physicians Family Medicine Strasburg, and Women’s Couplet Care
Dr. Putney was excellent during my labor! My labor and postpartum nurses were also excellent.
Patient of Swapna R. Deshpande, M.D., Penn State Medical Group – General Internal Medicine, and 7 Lime
Dr. Deshpande was EXCEPTIONAL - went above and beyond in her care.  A WONDERFUL doctor!!
Patient of Fran K. Kratz, M.D., Lancaster Emergency Associates, Steve T. Chen, M.D., Regional Gi, and 8 Lime
Because of quick teamwork led by Dr. Kratz, I was diagnosed quickly & treated aggressively. Thanks to all the wonderful staff and Dr. Kratz, Dr. Chen & everyone connected to my case.
Patient of Thomas R. Westphal, M.D., Westphal Orthopedics, and 4 Lime
Everyone gets 110%, Dr. Westphal was exceptional! 
Patient of Jason E. Scott, M.D., LG Health Physicians Hospitalists, and 8 North
The very best part of the stay was the way the staff responded to all activities.  They smiled all the time and made me feel that my interest was what was most important.
Patient of Wayne R. Conrad, M.D., Lancaster Orthopedic Group, and 4 Lime
This is the BEST HOSPITAL.  All nurses, doctors and staff members were the best.  They really cared about me!  THEY WERE KIND, CARING, AND WONDERFUL PEOPLE!!!!  Thank you very much!! 
Patient of Samantha E. Day, M.D., LG Health Physicians Hospitalists, and 8 Frederick
I have had knee replacements, back surgery and heart concerns.  Never did I receive the attention I received at LGH.  I thank you and applaud you.  Everything was wonderful.
Patient of Amber Batool, D.O., LG Health Physicians Trauma & Acute Care Surgery, and 7 West
Everyone was wonderful, they saved my husband's life, thank you all so much.
Patient of Gary M. Zartman, M.D., Lancaster Orthopedic Group, and 4 Lime
Lancaster General is an outstanding hospital and my brief stay could not have been better.
Patient of Joseph R. McPhee, M.D., LG Health Physicians Healthy Weight Management & Bariatric Surgery, and 7 Lime
All staff, from registration to nursing staff, and assistants were professional, caring and responsive.  Comfortable and well appointed facility.  Kudos to the staff on 7 Lime!!
Patient of Robert A. Tribuzio, M.D., Penn State Medical Group – General Internal Medicine, and 7 Frederick
Everyone I came in contact with was professional & kind (Drs., RN's, aides, lab/x-ray/IV techs, kitchen, housekeeping, volunteers).
Patient of Katrina A. Wyse, M.D., May-Grant Associates, and Women & Babies Hospital
I particularly appreciated after my stillborn loss, all staff at Women's & Babies treated me like a mother, didn't give me looks of sympathy & also the gifts & support were above & beyond.
Patient of 5 North
I … came in James St. side, like walking in a hotel; was received right inside door, greeted and was walked to register, taken to private room, assessed, and off to 5 North Unit.  I was truly on a medical vacation!

Share This Page: