Joanne Ladley is a co-owner of Kitchen Kettle Village in Intercourse. She has served as a board member for 18 years.
What's your connection to the Lancaster area?
My family has lived and worked in Lancaster County for five generations.
What is your motivation/inspiration for serving on the Board of Trustees?
I was honored to be asked to join what was then the Lancaster Health Alliance board. I did not know much about health care at the time, but I did know about managing various types of businesses under one umbrella at Kitchen Kettle Village, as well as something about real estate development, and wanted to be a voice for the county's business community. That remains an important motivation for me today.
What do you believe are the biggest issues in health care for our region?
I think our biggest challenge is the constant change and complexity of the industry. We seem to be in a constant state of flux, between ever-changing competitive pressures, mergers, payers and government policies. It makes planning a challenge, but it also forces us to focus on the fundamentals of providing great service to patients and the community.
What's been your biggest surprise in serving on the LG Health board?
I am continually impressed by the absolute commitment to the community shared by everyone at LG Health. Our mission is real, not just words. I have worked with LG Health leadership for many years. They are consistently authentic in their belief that our health system must be a resource for the community.
What about LG Health are you most proud of?
In addition to our commitment to the community, I am proud of our affiliation with Penn Medicine. Our decision to join Penn was not just about getting bigger for the sake of getting bigger. It was about finding the best partner, and that's what we did. It really has been two strong organizations coming together and learning from one another. The benefits are real and will serve the community well into the future.
If you could change one thing about how health care is provided, what would that be?
Health care should be available at a price people can afford. And individuals should enjoy a cost benefit from making better choices about their health lifestyle, such as avoiding tobacco or maintaining a healthy weight.
What do you do for fun?
I play with my grandchildren. I have four, two of whom live in Canada and two here in Lancaster. I get to see the ones in Canada four or five times a year, and luckily see the other two almost whenever I want.