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Each month Progress Notes will feature positive comments from patient surveys. Take a few minutes to read through and congratulate your colleagues on a job well done!


Patient of Rodney Brenneman, M.D., Orthopedic Associates of Lancaster, and 4 Lime
I am very appreciative for the treatment I received in the hospital. For me it was the first time in my 81 years that I was hospitalized. Thanks for everything.

Patient of Jennifer Worth, M.D., Penn Medicine Lancaster General Health Physicians Thoracic Surgery, and 5 West
I spent a week on 5W—I cannot tell you what great nurses you have on that floor. Giving 5 stars to nurses, doctors, all staff including janitorial services and food service personnel on 5W! Exceptional!! Highly recommend!!

Patient of 6 East
The nurses on 6E were incredible! Many, many thanks to everyone who took care of me.

Patients of 5 East
… You saved my life during this stay. I am forever grateful for every single one of you who I encountered. I am one lucky man for going to Lancaster Gen.

… Abby (Boyer) was one of my nurses. She was excellent in explaining her concern on how I felt and my needs in being comfortable and explaining things to me!

… The staff on floor 5 East was excellent. I knew I was cared for beyond just medical. Great group!

Patients of 5 Frederick
I have only good experiences. All staff from kitchen, housekeeping, aides nurses, lab techs—Emergency room & drs. treated me very well!!! A+. No complaints.

… To all LGH staff, I really would like to thank you for all your great, kind, patient, thoughtful, compassionate care while my stay @ the hospital. You were all great. From each department I received the best of care, concern & respect. Everyone was polite, happy & cheerful @ all time, I encountered no bad incidents @ all. You all DESERVE A RAISE, especially the AIDES, KITCHEN HELP & HOUSEKEEPING. I did appreciate all your hard work & genuine sincere care! Great job sincerely. 

… The nursing staff was tremendous on 5 Frederick! Amanda (Kling) was so attentive. Listened well and patiently answered all of my questions.

Patient of 8 Frederick
"Everyone" and I mean "everyone..." Was exceedingly wonderful in everything. Especially putting up with me. I'm a hard patient to take care of.

Patients of Women & Babies Hospital
Labor and delivery nurse named Sunny (Heckmann) was FANTASTIC! Triage team was also awesome.

… I had another good experience at this hospital. I was very impressed with my midwife Jennifer Pagani-Smith and nurses!

… Our nurse Molly Eberly was excellent.

Patient of LGH Observation Unit
Autumn Hunara, CRNP, impressed me especially with her knowledge and willingness to listen AND understand my concerns.

Patient of 4 West
The trauma personnel were impressive—very efficient & very kind at the same time. The 4th floor nurses were also excellent. I felt well-cared for!

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