Lancaster Rehabilitation Hospital

A stay at a Lancaster Rehabilitation Hospital, whether short or extended, can be an emotionally intense experience for patients and their family members. Our team will do all we can to anticipate and respond to your needs, helping assure your comfort and safety.

Preparing for your stay at Lancaster Rehabilitation Hospital

What to Expect - Video Series

We encourage patients and families to view the following videos before and during a stay at the Lancaster Rehabilitation Hospital. Our team hopes that by watching these videos, patients and families will have a better understanding of what to expect as part of this level of care, thereby decreasing anxiety and increasing satisfaction on the journey to recovery. 

Click on a link to watch each video: 

What to Bring For Your Hospital Stay

Use this checklist to help prepare for your stay:

  • Comfortable day and night clothes (family is responsible for personal laundry)
  • Safe, comfortable shoes
  • Personal toiletries
  • List of home medications
  • All insurance cards
  • Photo ID
  • Copy of advanced directive, living will, power of attorney

Medical Records

You must sign and complete an authorization form to obtain a copy of your medical records. You may complete the authorization in one of two ways:

Health Information Management Department

Lancaster Rehabilitation Hospital
675 Good Drive
Lancaster, PA 17601

Fax: 717-394-7501

Charges for Copying Medical Records

  • Lancaster Rehabilitation Hospital will provide 30 copied pages free of charge for a patient’s personal use. Requests that exceed this will be charged at the rate established by the Pennsylvania Department of Health.
  • Medical records sent from Lancaster Rehabilitation Hospital to another health-care provider will be sent free of charge

Care to Share

If you have concerns while you are here, speak with your physician or a staff member right away.

Voice your compliments or concerns on our toll-free Care to Share telephone line, 855-657-4273. Hearing about your experience in your voice will help us recognize what we are doing well and make improvements in areas where we may have fallen short.

If follow-up is needed, the Care to Share line also offers access to our patient representatives.

 

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