How Do I Get a Copy of My Medical Records?

  • MyLGHealth is a secure website that allows patients participating in the program online access their medical records online.
  • If you prefer not to sign up for My LGHealth please see the following instructions:
  • You must sign and complete an authorization form to obtain a copy of your medical records.
  • You may complete the authorization in one of two ways:
  • Come to the Medical Record Services office on the first floor of the hospital, 555 N. Duke St., Lancaster, between the hours of 8:30 am and 5 pm, Monday through Friday.
  • Print the Authorization to Use or Disclose Health Information form. You will need Adobe Acrobat to view this PDF.
  • Mail or fax this form to:  

Medical Record Services
Lancaster General Hospital
PO Box 3555
555 N. Duke Street
Lancaster, PA 17604

Fax: 717-544-5914

How Can I Get a Copy of My Own or My Child's Birth Certificate?

  • Lancaster General Health is not authorized to provide birth certificates.
  • Copies can only be issued by the PA Department of Health Division of Vital Records. Their website contains details on how to obtain a copy of a birth certificate.
  • Lancaster General Health can provide a Certification of Birth, which may meet your needs. To obtain a Certification of Birth, please follow the procedure described above in "How do I get a copy of my medical records?"

Is There a Charge for Copying My Medical Records?

  • Lancaster General Health will provide 10 copied pages free of charge for a patient's personal use. Requests that exceed 10 pages will be charged at the rate established by the Pennsylvania Department of Health. The charge will not exceed $40.00 for up to 100 pages.
  • Medical records sent from Lancaster General Health to another health care provider will be sent free of charge.
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