Our compassionate and experienced oncology support team includes physicians, nurses, physician assistants, oncology social workers, therapists, licensed clinical counselors, registered dietitians, financial advisors and chaplains who provide care, guidance, education, emotional support and tools to help patients and families address the physical, psychosocial and financial challenges that often accompany a cancer diagnosis and treatment.
Supportive services include nurse navigation, palliative care, Oncology Supportive Care, our Image Recovery Center, and survivorship.
Nurse and Patient Navigators
Our nurse and patient navigators offer education and support to help you process complex information, manage expectations, and make informed treatment decisions. They also serve as liaisons, connecting the patient with other members of the care team for timely and appropriate assistance, ranging from symptom management to financial guidance. Nurse navigators accompany patients to appointments when possible, and are available to answer questions throughout the course of treatment and beyond.
Palliative care is a team-based program to assist patients and families. The team works alongside our surgeons and oncologists to help relieve symptoms, treatment side effects, and stressors related to cancer. The palliative care team gets to know each patient to better understand their needs, and works with the treatment team to honor their personal goals, such as attending a special event or managing symptoms so they are able to work. Contrary to misconceptions about palliative care, this service is offered to all patients with cancer, not just those who are facing a more aggressive or advanced disease.
Oncology Supportive Care
Symptom management is a key part of patient care at the Cancer Institute. When patients experience new or worsening symptoms such as pain or nausea, whether related to cancer or the side effects of treatment, our staff makes every effort to see them that same day or the next. In addition, we developed an Oncology Supportive Care (OSC) program to proactively prevent problems, and to establish a pathway for patients to get help when needed. Patients who are diagnosed with cancers associated with more severe symptoms or treatments are referred for OSC. Our team, which includes physician assistants, nurse navigators, social workers and a chaplain, often collaborates and shares resources with the palliative care team.
The patient meets with the OSC team on designated clinic days to discuss their diagnosis, treatment and symptoms, as well as tools and resources for managing their care.