See a Penn Medicine Provider for Urgent Care.

Commonly Treated Conditions

• Asymptomatic or symptomatic COVID Assessment
• Urinary Tract Infection
• Sinus Infections
• Cough
• Sore Throat
• Pink Eye
• Skin Rash

Who's Eligible

Anyone 14+ who is located in PA

Let Our Providers Come to You

It's Fast and Easy

Simply login to MyLGHealth to schedule and conduct your visit. Average visits are 15 minutes.

It's Anytime

Available 24/7/365 if you are located anywhere in Pennsylvania.

It's Affordable

You can interact with a Penn Medicine provider just like you would during an office visit. If you do not have health insurance or if telemedicine services are not a covered benefit under your insurance plan, you may be required to make a copay.

How it Works

1. Schedule Your Penn Medicine OnDemand Virtual Visit

2. Prepare for Your OnDemand Visit. You'll Need:

• A video-enabled device like an iPhone, iPad, Android mobile phone or tablet.
• A MyLGHealth account. If you don't have an account, register here.
• The MyChart app from the Apple App Store or Google Play Store. Once downloaded, search for Lancaster General Health. Click to add Penn Medicine Lancaster General Health and log in to your MyLGHealth account.

3. Begin Your Visit

• Log in to your MyLGHealth account in the MyChart app 10 minutes before your scheduled appointment time.
• Complete the eCheckin process and make your payment.
• In Appointments, select 'Visit OnDemand' and wait for the provider to begin your visit.
• To cancel or reschedule, select your appointment in 'Appointments' and then use the cancel or reschedule button to change your appointment. 

Please note: Visits conducted 7pm – 7am will use myPennMedicine.org. Please call 717-544-2222 to schedule during these hours.