See the latest coronavirus and vaccine information.
Learn about the Lancaster General Hospital Emergency Department expansion and related traffic changes.
Have a minor illness or injury? Stay home and use Penn Medicine OnDemand for an urgent care video visit with one of our providers.
You can interact with a Penn Medicine provider just like you would
during an office visit – using an App on your smart phone or
It’s Fast, Easy and Available Anytime
Simply login to MyLGHealth to schedule and conduct
Average visits are 15 minutes. Available 24/7/365 if
you are located anywhere in Pennsylvania.
What We Treat
Anyone 14 years of age or older who is located in Pennsylvania.
If you do not have health insurance or if
telemedicine services are not a covered benefit under
your insurance plan, you may be required to make a
1. Schedule Your Penn Medicine OnDemand Virtual Visit
2. Prepare for Your OnDemand Visit. You will Need:
Once downloaded, search for Lancaster General Health. Click to
add Penn Medicine Lancaster General Health and log in to your MyLGHealth
3. Begin Your Visit
Still Have Questions? View our FAQ.
Please note: Visits conducted 7pm – 7am will use
to schedule during these hours.
*Insurance plans vary. Please check with your insurance carrier regarding coverage limitations, pre-authorizations or
referrals that may be required prior to your visit. Some
insurances also require you to see only your designated
primary care physician in order for services to be paid.
Penn Medicine OnDemand should not be used for
Tips for a Successful Video Visit
During the COVID-19 pandemic, the expanded use of
telemedicine services is helping us keep lines of
communication open between our patients and providers,
while also limiting the spread of disease.
It's Fast, Easy and Available Anytime
Find our contact forms and phone numbers or give feedback on a recent experience using Care to Share.
View test results, schedule appointments, or request prescription refills from the convenience of your computer or mobile device.
Learn about health system news and meet new providers in Progress Notes, Lancaster General Health's provider newsletter.
Want to make a payment without a MyLGHealth account? Click the "Pay as Guest" button below.